Top 3 Most Engaged Posts of July

WARP X Sharing Excess Partnership Announcement

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WARP is proud to announce that we’ve helped Sharing Excess deliver over 10.5 million pounds of food across 21 states. πŸŽ‰

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This food has saved households over $20 million in food cost savings.

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And diverted over 38 million pounds of harmful greenhouse gases from the atmosphere.

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Additionally, Sharing Excess has hosted over 110 community food distributions, all of which have featured co-branded tents with WARP. The tents have been an extremely valuable asset to Sharing Excess’s team and were recently featured in a Produce News article and their viral Mr Beast video (at 02:13 and 06:08).

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Thank you Sharing Excess, Evan Ehlers, Victoria Wilson, Braden Walper, Sarah DiPasquale, Jimmy Donaldson, and Beast Philanthropy.

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WARP's Most Popular LTL Lanes Of June 2024 And Legacy LTL Carriers Vs WARP LTL

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Here are WARP's Most Popular LTL Lanes of June 2024 and common issues using legacy LTL carriers vs WARP’s LTL.

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Delayed Freight

❌ Legacy LTL: LTL carriers prioritize consolidation over customer experience due to terminal and truck costs. This lack of transparency results in inconsistent deliveries, which disrupts order fulfillment and labor planning. LTL carriers also do not care about missing pickups if your product is minutes late or there's any miscommunication on the dock - they just leave, causing further delays and dock congestion.

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βœ… WARP's Solution: What sets us apart is our approach: we don't own the assets, enabling us to prioritize customer satisfaction over covering fixed overhead costs. Instead, we leverage third-party providers to enhance flexibility and responsiveness when serving our customers. This flexibility allows us to tailor solutions to specific needs, ensuring a seamless and reliable experience for all involved. Our dynamic line haul optimization system revolutionizes efficiency in freight transport. We minimize delays and guarantee consistent arrival times by constantly re-optimizing routes and schedules.

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Damaged Freight

❌ Legacy LTL: Damages may occur due to inadequate handling during loading, consolidation, and unloading. Insufficient packaging protection against rough handling and limited visibility throughout the shipment process are factors. Poor communication between carriers and shippers regarding handling requirements increases the risk. Additionally, congested terminals and overcrowded trailers can lead to products being stacked or squeezed, increasing the risk of damage during transit.

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βœ… WARP's Solution: To minimize damage, we avoid stacking freight to protect delicate items and prevent excessive pressure on them. Our careful loading and unloading procedures and durable and strong packaging protect items from rough handling. We provide clear communication channels between carriers and shippers to ensure proper handling requirements are met, reducing the risk of damage and ensuring the safe arrival of products at their destination.

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Lost Freight

❌ Legacy LTL: Typical LTL tracking lacks real-time status updates for a shipment's first and last mile legs. This is due to limited visibility and scan events throughout delivery and terminal networks. Inadequate tracking can lead to lost products. Poor communication between shippers and carriers about shipment details and handling instructions increases the risk of missing items.

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βœ… WARP’s Solution: We offer end-to-end live tracking, providing real-time status updates and ETAs to minimize the risk of lost freight. We have communication channels to ensure seamless interaction between customers and our software platform. This commitment to transparent and accessible communication enables us to address any issues promptly and efficiently, further enhancing the reliability of our tracking system.

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Legacy LTL Carrier Yelp Reviews And How WARP Provide A Reliable LTL Service 3

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β€œOnly 1 star because -1 star is not an option”

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Here are new legacy LTL carrier Yelp review highlights!

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❌ Damage to Freight: Goods arriving damaged and insurance not covering used materials.

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"The company that I ordered paddleboards from used a legacy LTL carrier. When the items were delivered, the packaging looked fine, but one had two large gashes from forklift prongs. The packaging had been repaired to cover up the damage before delivery. Their incompetence cost me $300 in return shipping, and they denied the claim."

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❌ Poor Customer Service and Claims Handling: Unresponsive support and denied claims.

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"We had several battery deliveries arrive short via a legacy LTL carrier. Claims were submitted and denied. Calls to the claims office automatically disconnect. We have informed our suppliers not to ship via this carrier."

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At WARP, we believe our customers and freight deserve better. Freight has feelings too!

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Here’s how we avoid these problems and provide a reliable LTL service:

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βœ… On-Time Deliveries: What sets us apart is our approach: we don't own the assets, enabling us to prioritize customers over covering fixed overhead costs. We leverage third-party providers with multiple vehicle sizes to enhance flexibility for our customers. We minimize delays and guarantee consistent arrival times by constantly re-optimizing routes and schedules.

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βœ… Damage-Free Shipments: To minimize damage, we partner with smaller third-party cross-docks that are less congested to provide more attention to our pallets. We never stack freight to protect delicate items and prevent excessive pressure on them. We have careful loading and unloading procedures with strong packaging to reduce the risk of damage. We provide communication channels between carriers and shippers to ensure proper handling requirements are met, reducing the risk of damage and ensuring safe arrival at their destination.

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βœ… Reliable Tracking: We offer end-to-end live tracking, providing real-time status updates and ETAs to minimize the risk of lost freight. Our Cross-Dock App provides real-time updates on pallets at WARP facilities, integrated with our warehouse management and route optimization systems for efficient freight management. Our local pick-up and delivery tracking system, powered by our driver app, offers real-time updates, enhancing communication and planning. For long hauls, we aggregate data from ELDs through API integration, providing insights into vehicle and driver performance, and ensuring timely deliveries and safety compliance. This streamlines the entire shipping process, minimizing delays and optimizing routing. Plus, you can share our public order tracking link with your team or customers so they can see their shipments in real-time.

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βœ… Exceptional Customer Service: We’ve got deep experience in logistics with dedicated support representatives available 24/7.

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Contact Us: https://wearewarp.com/contact-us

By
WARP

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