Administrative costs can quickly escalate due to the complexities involved in managing freight operations.
For a leading national retailer, these costs were significantly impacting their bottom line.
Here’s how WARP’s solutions helped alleviate their administrative burden and achieve substantial cost savings:
Our Client’s Initial Challenges:
- High administrative costs related to freight classifications, disputes, and returns.
- Specialized training requirements and dedicated staff management increased operational expenses.
WARP’s Tailored Solutions:
Automated Freight Management:
- WARP’s advanced appointment scheduling system automated many manual freight tasks, reducing the need for specialized staff and minimizing human errors. This led to fewer disputes and less time spent on administrative tasks.
Streamlined Processes:
- Efficient processes for local consolidation, cross-country FTL delivery, and local store distribution eliminated unnecessary touchpoints. This simplification reduced the administrative workload and allowed our client to allocate resources more efficiently.
Enhanced Visibility and Control:
- WARP’s real-time tracking and dynamic linehaul optimization reduced the frequency of issues such as lost or damaged freight, decreasing the need for administrative intervention.
Transparent Pricing:
- By including all accessorial charges upfront, WARP’s pricing system eliminated surprise chargebacks and the need for frequent re-classifications and reweighs, reducing the administrative burden of managing unexpected costs and disputes.
Results After 1 Year with WARP:
Cost Savings:
- In addition to 22% on LTL transportation costs, our client saved $60,000 annually in back-office costs by automating tasks and reducing the need for specialized staff, leading to the removal of one full-time equivalent (FTE) position.
Operational Efficiency:
- WARP's streamlined processes and enhanced visibility improved our client’s ability to meet delivery deadlines and customer expectations. This shift allowed them to focus more on strategic growth initiatives and innovation, contributing to overall business improvement.
How WARP Provided Customized Solutions:
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Contact Us:
[See how WARP can provide customized solutions for your operations!] (https://www.wearewarp.com/contact-us)
ltlloadtenders@wearewarp.com
1800 Vine St, Los Angeles, California 90028, US